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Deliver Anything, Anywhere in Nairobi

When You Need It Quick!

Nairobi's fastest last-mile delivery service. Starting from just KES 200.

Send a Package
Try it FirstNo account needed
Insured Deliveries
Secure M-Pesa
Verified Riders
24/7 Support
Toomabiz precision delivery

TRUSTED BY BUSINESSES ACROSS NAIROBI

Allure GroupGet BakedCraig's LtdITGURU Systems LtdFloral BoutiqueDigital For Africa LtdHueman StudiosSimi UniformsNairobi Mechanical Engineers LtdAllure GroupGet BakedCraig's LtdITGURU Systems LtdFloral BoutiqueDigital For Africa LtdSoil Merchants LtdSimi UniformsNairobi Mechanical Engineers

How It Works

Send your first package in under 2 minutes. No complicated setup, no training required.

1

Place Order

Enter pickup and delivery addresses. Add any special instructions.

Takes 60 seconds

2

Track in Real-Time

Watch your rider's location on the map. Get SMS updates automatically.

Rider dispatched in 3-5 min

3

Receive & Pay

Get photo proof instantly. Pay via M-Pesa STK push - no cash needed.

Average delivery: 45 min

Our Services

Most Popular

Instant Delivery

Lightning-fast delivery under 60 minutes for urgent documents, parcels, and packages

Plan Ahead

Same-Day Scheduled

Book in advance with flexible pickup windows - morning, afternoon, or evening

Full Service

Run My Errands

Personal shopping, procurement, bill payments, pharmacy runs, and document collection

For Businesses

Corporate Logistics

Enterprise-grade delivery management with dedicated riders, monthly billing, and analytics

Perfect for Every Scenario

See how Toomabiz solves real delivery challenges across different industries.

Legal & Documents

Scenario:

Court filing deadline in 2 hours

Solution:

Instant delivery gets it there in 45 minutes

Medical & Pharmacy

Scenario:

Patient needs urgent medication

Solution:

We pick up prescription and deliver to doorstep

E-commerce Orders

Scenario:

50 daily deliveries across Nairobi

Solution:

Corporate plan with dedicated riders and dashboard

Client Gifts

Scenario:

Need to send thank-you gifts to 10 clients

Solution:

Schedule all deliveries for tomorrow afternoon

Track Every Delivery in Real-Time

Live GPS Tracking

Watch your delivery move on the map in real-time

SMS Updates

Get notified at every stage of your delivery

Photo Proof

Receive photo confirmation upon delivery

Live tracking map
Corporate delivery

Built for Businesses

Monthly invoicing, KM caps, and dedicated admin dashboard for companies doing 10+ deliveries per week.

  • • Post-pay credit terms
  • • Dedicated account manager
  • • Route controls & analytics
  • • Priority dispatch

Trusted by Nairobi's Best

0+

Deliveries Completed

Since 2021

0%

On-Time Rate

Industry-leading

45

Avg Minutes

Per delivery

30+

Clients Served

Businesses & individuals

Why Choose Toomabiz?

We're not just another delivery service. Here's how we compare to traditional options.

Toomabiz
Others
Real-time GPS tracking
Photo proof of delivery
Instant M-Pesa payment
SMS updates at every stage
Under 60-minute delivery
Professional customer support
Transparent pricing
Insured deliveries

Our Promise to You

We back every delivery with guarantees that protect you and your packages.

On-Time Guarantee

If we miss your delivery window, your next delivery is on us.

Package Protection

We take responsibility for packages in our care. In the rare event of loss or damage in transit, we compensate you promptly.

No Hidden Fees

The price you see is the price you pay. Always.

Support When You Need It

Reach us via WhatsApp, phone, or email. Mon–Sat 7AM–9PM, Sun 8AM–6PM. Orders accepted on the platform 24/7.

Real Results from Real Businesses

Join Nairobi businesses already saving time and money with Toomabiz.

Significant cost savings
"Switching to Toomabiz cut our logistics costs significantly. The admin dashboard gives us visibility we never had before."

Allure Group

Operations Manager

Fewer delivery complaints
"Since switching to Toomabiz, customer complaints about deliveries have dropped dramatically. The real-time tracking changed everything."

Get Baked

Owner

Scaled without extra headcount
"We grew our delivery capacity without adding staff. Reliable, on-time deliveries have kept our clients happy and coming back."

Craig's Ltd

CEO

Start Your First Delivery Today

Join Nairobi businesses who've already made the switch.

First-time users get priority dispatch • No credit card required • Cancel anytime

Join Today→ Try it First
Secured by M-Pesa • Fully Insured • Average 45-min delivery
Toomabiz operations

Our Services

Choose the delivery solution that fits your needs. From instant deliveries to full corporate logistics.

Most Popular

Instant Delivery

Lightning-fast delivery guaranteed within 60 minutes. Riders dispatched in 3-5 minutes.

  • Guaranteed 60-minute delivery
  • Live GPS tracking
  • Instant M-Pesa payment
  • SMS notifications at every stage
  • Photo proof with timestamp
  • Loyalty points rewards
Get Started
Plan Ahead

Same-Day Scheduled

Book in advance with flexible pickup windows - morning, afternoon, or evening.

  • Flexible 4-hour pickup windows
  • Confirmed rider assignment
  • Live tracking with ETA
  • SMS updates
  • Photo proof of delivery
  • Recurring delivery options
Get Started
Full Service

Run My Errands

Your personal agent for grocery shopping, pharmacy runs, bill payments, and document collection.

  • Grocery and personal shopping
  • Office procurement services
  • Pharmacy pickups
  • Bill payments
  • Document collection
  • Queue standing
Get Started
For Businesses

Corporate Logistics

Enterprise-grade delivery management for businesses with monthly invoicing and dedicated riders.

  • Monthly consolidated invoicing
  • 30-day post-pay credit
  • Full admin dashboard
  • Route optimization
  • Dedicated account manager

Start Your First Delivery Today

Join Nairobi businesses who've already made the switch.

First-time users get priority dispatch • No credit card required • Cancel anytime

Join Today→ Try it First
Secured by M-Pesa • Fully Insured • Average 45-min delivery

Simple, Transparent Pricing

Pay per delivery. No subscription. No hidden fees.

Standard Delivery

Exact price shown before you confirm — no surprises.

Instant

From KES 200

per delivery

Delivered within 60 minutes across Nairobi

  • 60-minute guarantee
  • Live GPS tracking
  • M-Pesa STK push
  • Photo proof of delivery
  • SMS at every stage
  • Loyalty points earned
Get Started
Most Popular

Same-Day Scheduled

From KES 200

per delivery

Choose your pickup window — morning, afternoon, or evening

  • Everything in Instant
  • Flexible time windows
  • Multi-stop routes
  • Recurring bookings
  • Bulk order discounts
Get Started

Run My Errands

From KES 500

custom quote

Your personal agent across Nairobi

  • Quote within 15 minutes
  • Shopping & procurement
  • Bill payments
  • Queue standing
  • Cash handling with receipts
Request Errand

Corporate Plans

Custom rates for businesses. Post-pay invoicing. Monthly KM caps with live usage tracking.

Full corporate pricing visible to account holders

Create a free account to view all corporate plan details, KM caps, and post-pay options.

Flat Fee
Agreed price per delivery

One fixed rate regardless of distance. Best for predictable budgets.

Custom Rate
Base + per KM

Scales with distance. KM caps and overage protection included.

Monthly Package
Fixed monthly fee

Set number of deliveries per month. Overage billed at standard rate.

Tiered
Distance-based tiers

Different rates for different distance bands. Ideal for e-commerce fulfillment.

Payment Methods

Pay the way that works for you.

M-Pesa STK Push
Invoice (Corporate)
Loyalty Points

Frequently Asked Questions

We cover all of Nairobi County and surrounding suburbs including Kiambu, Ruiru, and Machakos.

Individual customers pay via M-Pesa STK push. Corporate customers can pay monthly via Paybill 4010279.

Most deliveries complete within 45 minutes to 2 hours. Our Instant Delivery guarantees under 60 minutes.

Yes! All deliveries include live GPS tracking plus SMS updates at every stage.

Contact us via WhatsApp or call 0759 987 256. All issues resolved the same day.

Try Risk-Free Today

If your first delivery doesn't arrive on time, it's free. That's our promise.

✓ No setup fees✓ No monthly minimum✓ Cancel anytime✓ On-time guarantee
Start Your First Delivery →
Nairobi delivery operations

About Toomabiz

Built to fix Nairobi's delivery problem

Our Story

Toomabiz was built to solve a real problem: unreliable deliveries in Nairobi. Too many businesses were stuck managing WhatsApp groups, dealing with unreliable riders, and having no way to track their deliveries.

We built a platform that brings transparency, speed, and reliability to last-mile delivery. Every delivery is tracked, every rider is vetted, and every customer knows exactly what's happening with their package.

"Toomabiz means too much business" — because when your deliveries work, your business grows.

Our Values

Speed is Respect

Fast dispatch, fast delivery. We value your time as much as you do.

Total Transparency

Live tracking, clear pricing, and photo proof. You always know where your package is.

Quality Assurance

Professional riders, verified vehicles, and insured deliveries. Every package handled with care.

20,000+

Deliveries Completed

98%

On-Time Target

45min

Average Delivery Time

Join Our Growing Community

Whether you're a business or a rider — there's a place for you at TOOMABIZ.

Nairobi's fastest-growing delivery network • Flexible schedules • Fair pay

Start Sending Packages→ Become a Rider
Secured by M-Pesa • Fully Insured • Average 45-min delivery

Frequently Asked Questions

Everything you need to know. Can't find your answer? .

Getting Started

Click "Get Started" in the navigation or visit /customer-register. Fill in your name, phone number, and email. You'll receive an SMS verification code. Once verified, you can start placing orders immediately.

Yes! You can order as a guest. However, creating an account gives you access to order history, tracking, loyalty points, and faster checkout for future deliveries.

We cover all of Nairobi County including Westlands, Kilimani, Karen, Lavington, CBD, Upperhill, and surrounding suburbs like Kiambu, Ruiru, and Machakos.

Pricing & Payment

Individual deliveries start from KES 200. Final pricing depends on distance, package size, and delivery speed. You'll see the exact price before confirming your order. No hidden fees.

We accept M-Pesa via STK push for individual customers. Business and Enterprise customers can pay monthly via Paybill 4010279 with post-pay credit terms.

No. The price you see at checkout is the price you pay. We believe in transparent pricing with no surprise charges.

Yes! Business plans start at KES 10,000/month for regular users. Enterprise customers get custom volume-based pricing. Contact our sales team for a quote.

Delivery & Tracking

Instant Delivery: Under 60 minutes, guaranteed. Same-Day Scheduled: Choose your 4-hour window (morning, afternoon, evening). Average delivery time is 45 minutes across all services.

After placing your order, you'll receive a tracking link via SMS. Click it to view real-time GPS location of your rider on the map. You'll also get SMS updates at pickup, in-transit, and delivery stages.

We target a 98% on-time rate. If we miss your delivery window, contact us immediately via WhatsApp (0759 987 256) and your next delivery is on us.

Yes. Cancel or reschedule free of charge before the rider is dispatched (usually within 5 minutes of booking). After dispatch, cancellation fees may apply.

Package & Safety

Documents, parcels, gifts, groceries, medication, office supplies - almost anything legal and under 30kg. Prohibited items: illegal substances, weapons, hazardous materials, perishables requiring refrigeration.

We take responsibility for every package in our care. In the unlikely event of loss or damage during transit, we compensate you. Contact us within 24 hours via WhatsApp (0759 987 256) to raise a claim.

We take photos at pickup and delivery. If damage or loss occurs during transit, file a claim within 24 hours via WhatsApp (0759 987 256). Claims are processed within 48 hours and compensation paid via M-Pesa.

Business & Corporate

Business plans start from KES 10,000/month depending on delivery volume and routes. Includes monthly invoicing, post-pay credit, admin dashboard, and priority dispatch. Contact us for a custom quote.

Yes! Business and Enterprise plans include the option for dedicated rider pools who know your routes and requirements. Contact sales for pricing.

Support

WhatsApp: 0759 987 256 (fastest response), Phone: 0759 987 256, Email: support@toomabiz.co.ke. Available Mon-Sat 7AM-9PM, Sunday 8AM-6PM.

Contact us immediately via WhatsApp. Our team responds within 15 minutes during business hours. All issues are resolved the same day, guaranteed.

Still Have Questions?

Our support team is here to help. We reply within 15 minutes during business hours.

Get in Touch

Have questions? We're here to help. We reply within 15 minutes.

Send Us a Message

We reply within 15 minutes during business hours

Contact Information

Service Area

All of Nairobi & suburbs

Business Hours

Mon–Sat: 7:00 AM – 9:00 PM

Sunday: 8:00 AM – 6:00 PM

Orders accepted 24/7 via platform

M-Pesa Paybill
4010279

For corporate monthly payments

Prefer to Chat?

Click the chat button in the bottom right corner for instant support.

WhatsApp Us →

Join Our Rider Team

Become part of Nairobi's fastest-growing delivery network

Toomabiz delivery team

Interested in Riding with Us?

We onboard riders by invite. Send us a message on WhatsApp and our team will get back to you within 24 hours with next steps.

We'll walk you through everything — requirements, earnings, and how to get started.

Apply via WhatsApp
📝

Blog Coming Soon

We're working on bringing you the latest news, tips, and insights about delivery logistics in Nairobi. Check back soon!

Privacy Policy

Last updated: April 24, 2026

1. Introduction

Toomabiz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our delivery services and platform.

By using Toomabiz, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you create an account or place an order, we collect:

  • • Full name
  • • Phone number
  • • Email address
  • • Delivery addresses (pickup and drop-off locations)
  • • M-Pesa payment information (transaction IDs, not account numbers)
Usage Information

We automatically collect information about how you use our services:

  • • Delivery history and preferences
  • • GPS location data during active deliveries
  • • Device information (IP address, browser type, operating system)
  • • Interaction with our platform

3. How We Use Your Information

We use your information to:

  • • Process and fulfill delivery orders
  • • Provide real-time GPS tracking and SMS notifications
  • • Process payments via M-Pesa
  • • Communicate with you about your deliveries
  • • Improve our services and user experience
  • • Send promotional offers (you can opt out anytime)
  • • Comply with legal obligations
  • • Prevent fraud and ensure platform security

4. Information Sharing and Disclosure

We do not sell your personal information. We share limited information with our riders necessary to complete deliveries. M-Pesa payment information is processed through Safaricom's secure payment gateway. We do not store your M-Pesa PIN or full account details. We may disclose your information if required by law.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. No internet transmission is 100% secure, but we take all reasonable precautions.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Delivery records and photos are kept for 12 months for customer service and dispute resolution purposes, then automatically deleted.

7. Your Rights

You have the right to:

  • • Access your personal information
  • • Correct inaccurate information
  • • Request deletion of your account and data
  • • Opt out of marketing communications
  • • Request a copy of your data

To exercise these rights, contact us at support@toomabiz.co.ke or WhatsApp 0759 987 256.

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience and analyze platform usage. See our for details.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

For questions about this Privacy Policy:

Toomabiz

Email: support@toomabiz.co.ke

Phone/WhatsApp: 0759 987 256

Nairobi, Kenya

Cookie Policy

Last updated: April 24, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Toomabiz uses cookies to enhance your experience, remember your preferences, and analyze how our platform is used.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the platform to function and cannot be disabled. They enable:

  • • Security and authentication (keeping you logged in)
  • • Session management (maintaining your cart/order state)
  • • Load balancing (distributing traffic across servers)
Performance Cookies

These cookies collect information about how you use our platform:

  • • Pages visited and time spent on each page
  • • Error messages encountered
  • • Loading times and technical performance
Functionality Cookies

These cookies remember your preferences:

  • • Language preferences
  • • Recently used addresses
  • • Display settings
Analytics Cookies

We use analytics cookies to understand user behavior and improve our services, including visitor counts, traffic sources, and feature usage metrics.

3. Third-Party Cookies

We work with trusted third-party services that may set their own cookies including Safaricom M-Pesa payment gateway, Google Analytics for platform usage analysis, and social media platforms (Facebook, Instagram, X/Twitter) if you interact with social media buttons.

4. Managing Your Cookie Preferences

Most browsers allow you to view and delete existing cookies, block all cookies, block third-party cookies only, or clear cookies when you close your browser.

Browser instructions: Chrome: Settings → Privacy and Security → Cookies | Safari: Preferences → Privacy | Firefox: Options → Privacy & Security | Edge: Settings → Cookies and Site Permissions

Note: Blocking cookies may affect platform functionality. Essential features like login and order tracking require cookies.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Check this page periodically for updates.

6. Contact Us

Toomabiz

Email: support@toomabiz.co.ke

Phone/WhatsApp: 0759 987 256

Nairobi, Kenya

Quick Summary

We use cookies to:

  • ✓ Keep you logged in and secure
  • ✓ Remember your delivery preferences
  • ✓ Improve platform performance
  • ✓ Understand how you use our services
  • ✓ Show relevant content and offers

You can control cookies through your browser settings, but some features may not work without them.

Instant Delivery

Under 60 minutes, every time

When seconds count, we deliver. Our Instant Delivery service guarantees arrival within 60 minutes across Nairobi. Riders are dispatched within 3-5 minutes of order confirmation with real-time tracking from pickup to delivery.

Pricing

From KES 200
Get Started

What's Included

Guaranteed 60-minute delivery
Dispatch within 3-5 minutes
Live GPS tracking on interactive map
SMS notifications at every stage
Photo proof of delivery with timestamp
Instant M-Pesa STK push payment
Loyalty points on every order
Priority customer support

Best For

Urgent legal documents

Emergency medication

Last-minute gifts

Critical business documents

How It Works

1

Place Order

Create an account or proceed as a guest

2

Rider Picks Up

Professional rider dispatched immediately

3

Delivered & Paid

Photo proof with M-Pesa payment

Ready to Get Started?

Create Account Login Try it First

Same-Day Scheduled

Plan ahead, deliver on schedule

Book your delivery in advance with flexible pickup windows: morning (8AM-12PM), afternoon (12PM-5PM), or evening (5PM-9PM). Ideal for planned deliveries, e-commerce fulfillment, and scheduled office runs with guaranteed time slots.

Pricing

From KES 200
Get Started

What's Included

Flexible 4-hour pickup windows
Confirmed rider assignment 1 hour before pickup
Live GPS tracking with ETA updates
SMS notifications at booking, pickup, and delivery
Photo proof of delivery with recipient signature
Scheduled recurring deliveries available
Multi-stop routes supported
Bulk booking discounts

Best For

E-commerce order fulfillment

Regular office supply runs

Planned client deliveries

Multiple drop-off routes

How It Works

1

Place Order

Create an account or proceed as a guest

2

Rider Picks Up

Professional rider dispatched at your chosen window

3

Delivered & Paid

Photo proof with M-Pesa payment

Ready to Get Started?

Create Account Login Try it First

Run My Errands

Your personal agent in Nairobi

Why waste time in traffic and queues? Our professional riders act as your personal agent across Nairobi. From grocery shopping to procurement, pharmacy runs to bill payments — we handle it all. Custom quote provided within 15 minutes based on your specific needs.

Pricing

From KES 500

Quote within 15 minutes

Get Started

What's Included

Grocery shopping with itemized receipts
Pharmacy and prescription pickups
Bill payments at service centers
Document collection and submission
Personal shopping and procurement
Office supply procurement
Queue standing services
Cash handling with accountability

Best For

Busy professionals

Grocery & household shopping

Office procurement needs

Medical prescription pickups

How It Works

1

Describe Your Errand

Tell us what you need done

2

Get a Quote

We send a quote within 15 minutes

3

Errand Completed

Photo updates throughout the process

Ready to Get Started?

Create Account Login Try it First

Corporate Logistics

Enterprise-grade delivery management

Built for businesses doing 10+ deliveries per week. Get a complete logistics solution with monthly invoicing, dedicated riders, post-pay credit terms, and a powerful admin dashboard to manage your entire delivery operation.

Pricing

Custom pricing

Contact us for a quote

What's Included

Monthly consolidated invoicing
30-day post-pay credit terms
Dedicated rider pool (optional)
KM caps and route optimization
Full admin dashboard with real-time analytics
Dedicated account manager
Custom SLA guarantees
Priority dispatch queue
Custom branded delivery notifications
Detailed delivery reports and insights
Volume-based pricing tiers

Best For

E-commerce platforms

Corporate office networks

Retail chain stores

Restaurant & food businesses

How It Works

1

Contact Sales

Tell us your delivery volume and needs

2

Custom Setup

We configure your account and onboard your team

3

Start Delivering

Manage everything from your admin dashboard

Ready to Scale Your Deliveries?

Enterprise-grade delivery for Nairobi businesses.

Create Account